Articles

 Can you map my domain/a subdomain to a typepad blog/photo album?

Domains or subdomains can be mapped to blogs or photo albums (or other materials) hosted at...

 Deprecated - How do I unblock myself from the firewall?

This article has been superceded. Please see this article for a walkthrough on unblocking an IP...

 HOW TO: Block entire countries from your site

Symptom: A client wishes to block all visitors from a particular country to their site. Can this...

 HOW TO: Combat referer spam/block certain referers

Symptom: A client wishes to deny access to their site (or parts of it) when the traffic is...

 HOW TO: Creating a connection with Adobe Contribute

Open Contribute and select Website Connection from the Create New options.Select Next on the...

 HOW TO: Edit an existing connection in Adobe Contribute

To edit an existing connection in Adobe Contribute, open Contribute. Select Edit from the top...

 How do I add additional services?

To add additional services (databases, mailing lists, and so on) or to upgrade your account,...

 How do I flush my browser cache?

From time to time, it may be necessary to flush your browser cache to remove the various files it...

 How do I unblock myself from the firewall?

To unblock an IP address from the firewall where an account resides, log in to the client area at...

 How do I upgrade my account?

To upgrade your account or to change the contract period, please contact support via the helpdesk...

 My phpBB forum installation is not accessible

Symptom: Client cannot access phpBB forum installation. Permissions on the forum installation...

 Site not visible - existing client

Issue: Visiting the site by name generates a 404 (not found) or no response at all.Cause: Domain...

 Site not visible - new client

Issue: New account, and site is not visible using the domain name.Cause: DNS modification is not...

 The control panel for my site cannot be accessed.

Problem: The password for the control panel was changed, but the new password does not allow...

 Using mod_rewrite and .htaccess

Symptom: Client would like to redirect their main site to a subdomain under it. Using the...

 What FTP client suggestions do you have?

We recommend the following FTP clients: FTP Clients for Windows:WS_FTP (either the Light Edition,...

 What is the Hosting Matters mailing address?

Physical mail and payments may be sent to the following address:Hosting Matters, Inc.7749...

 What nameservers should be used for my account?

For servers in the Greek series, the following nameservers should be used:ns.hmdnsgroup.com -...