Support links in the DirectAdmin control panel

Please do not use the support/submit a ticket option in the DA control panel to submit a ticket. That stays on the DA servers and those items do not reach the helpdesk. We're working on modifying the skin on DA to point that to our actual support/helpdesk area. Please contact support via the usual means if you need assistance.

11th Sep 2019
The cPanel to DirectAdmin train, server groups three, four, five, six, and seven (August 18, 2019)

  The next groups of servers to be migrated have been selected. Notices will begin going out today for migrations beginning on Friday, August 23. In server group three we have: villemot, lange, gerard, kandinsky, ploutos, and picasso. In server group four we have:nike and neleus. In server group five we have: nutmeg. In server group six we ... Read More »

18th Aug 2019
The cPanel to DirectAdmin train, server group two (August 10, 2019)

  The next group of servers to be migrated has been selected and notices will start going out today for migrations beginning next Saturday (August 17, 2019). In server group two, we have: atropos, bellini, bosch, mucha, oregano, and turmeric.   If you are on any of these servers and have mailman mailing lists, you will receive a ... Read More »

10th Aug 2019
Replacing cPanel with DirectAdmin, part two (August 5, 2019)

  A note for resellers: as on the IW side, your main reseller name on the cPanel side will NOT be your reseller login on the DA side. Your own account will be a regular user-level account just as with your other accounts, and your resller login will be....something else (that we're working on). The reason for this - and one we like, a lot ... Read More »

5th Aug 2019
Replacing cPanel with DirectAdmin, part one (August 2, 2019): A New Hope

We now have production accounts moved from cpanel-based servers to two of the four DA servers we have set up, and thus far, it's looking good (much better than the influx of mail-related items on the IW side for that brief flirtation - we do hope, though, that IW does move in a good direction to make itself a more viable option down the ... Read More »

2nd Aug 2019
Replacing cPanel (Part Seven, August 1, 2019)

Replacing cPanel (Part Seven, August 1, 2019) - the saga continues   It's DirectAdmin time. We've been working with it for a week now, and it's far closer to the cPanel experience for all users (client level, reseller level, admin level). We are working on another set of "How Do I..." for DA, but since all the options are laid out ... Read More »

1st Aug 2019
Replacing cPanel (Part Six, July 28, 2019)

Update x on migrations: As we noted on facebook, we're halting server group two migrations to interworx (Baber and Barbier for the purposes of this announcement). As of the moment this goes up, we will also be reversing the migrations, and pointing all baber and barbier sites that were copied off to their interworx equivalents back to the cpanel ... Read More »

28th Jul 2019
Replacing cPanel (Part Five, July 19, 2019)

The first migrations from cpanel to interworx are happening this weekend!   Those of you on affected servers in groups one (this week) and two (next week) will have already received notices (or notices were sent to your web developers, for people who have those folks handle everything for their accounts).   Group one servers (selected ... Read More »

19th Jul 2019
Replacing cPanel (Part Four, July 9, 2019)

Comments on cPanel's "updated" announcement of July 5, 2019   Just a note: these are also posted in our announcements in the client area, and we will be tweeting the direction to these today as well.   On Friday, July 5, cPanel released another announcement after reviewing the response to their original announcement (see ... Read More »

9th Jul 2019
Replacing cPanel (Part Three, July 5, 2019)

Earlier this afternoon, cPanel released their "updated" announcement. Spoiler alert: nothing has changed (and we truly were not expecting anything to change, since the primary purpose of venture capital is a return to the investors). We'll have more on this later. In the meantime, if you'd like to join our discord server, you can do so ... Read More »

9th Jul 2019