Knowledgebase

Accounts and Billing Information (11)
Articles related to accounts and billing

Control Panel Guide (20)
Articles related to control panel functions (contains subcategories)

Domain Names and Registrations (7)
All about domains

Email, Mailing Lists, Spam Control (26)
All things email-related

Fantastico (3)
Fantastico-specific articles

Frontpage (1)
Frontpage-related articles

FTP (8)
File transfer (FTP)

General Issues (16)
Issues not covered in other categories

MailScanner (1)
Managing mailscanner

Network (5)
Network-related articles

Pre-sales questions (23)
Questions before you sign up?

Resellers (5)
Articles for resellers

Scripts (20)

Softaculous (1)
Softaculous-related articles

Tutorials (37)
Guided tutorials (flash required)

How to access the control panel
To access the control panel for a site, go to http://www.domain.com:2082, where "domain.com" is...

Returned email error: unroutable address
Symptom: Mail to address(es) at a client domain is returned with the following error:A message...

Cannot send email: No valid recipient error
Symptom: Client using Outlook reports that sending mail fails with an undeliverable notice. The...

How do I transfer my domain to Hosting Matters for management?
To transfer a domain to Hosting Matters for management, please begin by ensuring the domain is...

What nameservers should be used for my account?
For servers in the Greek series, the following nameservers should be used:ns.hmdnsgroup.com -...

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