Accounts and Billing Information (11)
Articles related to accounts and billing
Control Panel Guide (20)
Articles related to control panel functions (contains subcategories)
Domain Names and Registrations (7)
All about domains
Email, Mailing Lists, Spam Control (26)
All things email-related
Fantastico (3)
Fantastico-specific articles
Frontpage (1)
Frontpage-related articles
FTP (8)
File transfer (FTP)
General Issues (16)
Issues not covered in other categories
MailScanner (1)
Managing mailscanner
Network (5)
Network-related articles
Pre-sales questions (23)
Questions before you sign up?
Resellers (5)
Articles for resellers
Scripts (20)
Softaculous (1)
Softaculous-related articles
Tutorials (37)
Guided tutorials (flash required)
Returned email error: unroutable address
Symptom: Mail to address(es) at a client domain is returned with the following error:A message...
How to access the control panel
To access the control panel for a site, go to, where "" is...
Cannot send email: No valid recipient error
Symptom: Client using Outlook reports that sending mail fails with an undeliverable notice. The...
EMAIL: Deferred mail when sending to Yahoo
Issue: Mail sent to Yahoo-based addresses, particularly from mailing lists or forms, results in a...
How do I transfer my domain to Hosting Matters for management?
To transfer a domain to Hosting Matters for management, please begin by ensuring the domain is...