Symptom: When accessing an addon domain without using a trailing slash (http://www.addon.com), the address bar in the browser changes to the subdomain on which the addon domain is based (http://sub.masterdomain.com).
Cause: Canonical name reference to master domain.
Resolution: Shared hosting clients should open a ticket so the staff can insert the appropriate entry. Dedicated and colo clients should follow the steps below:
1. Find the apache configuration entry for the addon domain.
2. Insert the following directive within the entry (note: if using the open_basedir function, this entry should be outside the IfModule portion):
UseCanonicalName Off
3. Save the configuration file.
4. Restart apache.
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