How do I cancel my account?

Cancellation requests must be made via email to billing@hostmatters.com or via the online ticketing system at https://secure.hostmatters.com. No other avenues of cancellation will be accepted. While no advance notice of cancellation is required, all fees paid for service to the point of cancellation are nonrefundable. Cancellations made within 30 days of beginning service are subject to the Hosting Matters 30-day guarantee, and will result in a refund of fees paid. All fees paid for domain registration are nonrefundable, without exception.

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