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Domains or subdomains can be mapped to blogs or photo albums (or other materials) hosted at...
Deprecated - How do I unblock myself from the firewall?This article has been superceded. Please see this article for a walkthrough on unblocking an IP...
HOW TO: Block entire countries from your siteSymptom: A client wishes to block all visitors from a particular country to their site. Can this...
HOW TO: Combat referer spam/block certain referersSymptom: A client wishes to deny access to their site (or parts of it) when the traffic is...
HOW TO: Creating a connection with Adobe ContributeOpen Contribute and select Website Connection from the Create New options.Select Next on the...
HOW TO: Edit an existing connection in Adobe ContributeTo edit an existing connection in Adobe Contribute, open Contribute. Select Edit from the top...
How do I add additional services?To add additional services (databases, mailing lists, and so on) or to upgrade your account,...
How do I flush my browser cache?From time to time, it may be necessary to flush your browser cache to remove the various files it...
How do I force https for my site? (All)To force https for a site (even if https is already defined in a site or URL setting within an...
How do I unblock myself from the firewall?To unblock an IP address from the firewall where an account resides, log in to the client area at...
How do I upgrade my account?To upgrade your account or to change the contract period, please contact support via the helpdesk...
My phpBB forum installation is not accessibleSymptom: Client cannot access phpBB forum installation. Permissions on the forum installation...
Site not visible - existing clientIssue: Visiting the site by name generates a 404 (not found) or no response at all.Cause: Domain...
Site not visible - new clientIssue: New account, and site is not visible using the domain name.Cause: DNS modification is not...
The control panel for my site cannot be accessed.Problem: The password for the control panel was changed, but the new password does not allow...
Using mod_rewrite and .htaccessSymptom: Client would like to redirect their main site to a subdomain under it. Using the...
What FTP client suggestions do you have?We recommend the following FTP clients: FTP Clients for Windows:WS_FTP (either the Light Edition,...
What is the Hosting Matters mailing address?Physical mail and payments may be sent to the following address:Hosting Matters, Inc.7749...
What nameservers should be used for my account?For servers in the Greek series, the following nameservers should be used:ns.hmdnsgroup.com -...