The billing system is accessed at https://secure.hostmatters.com/clientarea.php. The username for...Currencies accepted
All charges are processed in US dollars, regardless of the currency type selected in the billing...Do you support letsencrypt certificates?
Let'sEncrypt certificates are fully supported within the network for all shared hosting packages,...How can I make a manual payment on my account?
Log in to the client area at https://secure.hostmatters.com/clientarea.php. Choose My Invoices,...How do I add a secure certificate to my site?
Secure certificates add SSL to sites using them, so access to your site(s) can be made via https....How do I add additional services?
To add additional services (databases, mailing lists, and so on) or to upgrade your account,...How do I cancel my account?
Cancellation requests must be made via email to firstname.lastname@example.org or via the online...How do I update my credit card information in the billing system?
Login to the billing system at https://secure.hostmatters.com/clientarea.php . At the top...How do I upgrade my account?
To upgrade your account or to change the contract period, please contact support via the helpdesk...Paying invoices via Paypal
Payment for invoices may be made via Paypal by clicking the Paypal icon in invoices generated by...The control panel for my site cannot be accessed.
Problem: The password for the control panel was changed, but the new password does not allow...Unable to modify the primary email address to a free service in the client system
Use of free email account addresses, such as those provided by Yahoo, Hotmail, and Gmail (among...What is the Hosting Matters mailing address?
Physical mail and payments may be sent to the following address:Hosting Matters, Inc.7749...