Horde webmail error message: cannot move items to the trash

When deleting mail from within horde, the following error message may appear:

"ErrorThe folder "Trash" was not created. This is what the server said: Client tried to access nonexistent namespace. (Mailbox name should probably be prefixed with: INBOX.)"

To resolve this, choose Options from the top menu bar, and then choose Deleting and Moving Messages. From the subsequent screen, tick the option "When deleting messages, move them to your Trash folder instead of marking them as deleted?" if it not already enabled, and choose Trash from the "Trash folder:" dropdown box below it. Choose Save Options, and deleted items will be moved to the trash. To keep trash from taking up space unnecessarily, be sure to purge depeted items/empty the trash when exiting webmail.
  • 3 gebruikers vonden dit artikel nuttig
Was dit antwoord nuttig?

Gerelateerde artikelen

EMAIL: Deferred mail when sending to Yahoo

Issue: Mail sent to Yahoo-based addresses, particularly from mailing lists or forms, results in a...

How can I reduce the amount spam I receive?

The following steps will help to dramatically reduce the amount of spam seen in your mailbox.1....

Cannot send email: No valid recipient error

Symptom: Client using Outlook reports that sending mail fails with an undeliverable notice. The...

How do I set a filter to delete spam using Mailscanner

Standalone filters are unnecessary. To delete mail tagged as spam by Mailscanner, choose the...

Email: Not receiving email

Symptom: Client is not receiving email at one or more mailboxes under their account.Cause: Most...